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 Nintendude84
(@nintendude84)
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Joined: 8 years ago
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05/26/2014 3:23 pm  

Hello everyone,

I've been having some trouble with ordering some products. I placed two orders on friday, and while my bank account reflex the purchase, my aneros account shows that I have not made any purchases, nor did I receive any email with a tracking number. I think I have pretty much exhausted every avenue of contacting support except this one. I'd appreciate any feedback anyone can give me.



   
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 ineverknew
(@ineverknew)
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05/26/2014 10:52 pm  

@Nintendude84, aneros is probably closed on weekends. I'm sure someone will be in contact with you shortly. Did you email support@aneros.com? Or you could try calling them on tues. Hope that helps.



   
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 Pommie
(@pommie)
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05/27/2014 3:01 am  

@Nintenddude84,was not Monday a public holiday in your part of the world?



   
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 support
(@support)
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05/27/2014 3:39 am  

Hi Nintendude84,

We were closed over the weekend and today for Memorial Day - we will be processing orders received on Friday tomorrow. If you don't have an acknowledgement by the afternoon tomorrow give us a call.
thanks,
-Aneros Support



   
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