strung along? – Page 3 – General Discussion

Nat · 2011-05-04T04:50:46Z

I know I havent been on here for a long time, but I was interested to see that a member had been banned from the site. A number of thoughts came to mind. First, I commend the Aneros team for providing this forum. For most products, there is no such thing as a hub of support for users. However, with taking that major step comes out of the box major responsibility. One of many reasons that I havent been around is because of the lack of consistency with products. I have been an Aneros user for a few years now, still yet to even experience 1/3 of what most users get. In an attempt to make my experiences better, I tried a number of things. As always, I was part of the forum and chats, but still received no satisfaction. I went ahead and spent a few hundred dollars on Aneros products, was later bullied by a good deal of users on this very forum, ignored by support when I had questions, and for what? My point being, when you as a company open the door for support and discussion, you are opening the door for good and bad user experiences. Being someone that has recently started a user based company of his own, I have to remain firm about the old saying "the customer is always right". For example, my situation was frustrating not only because of the ignorant responses of other users, but also the fact that after spending hundreds of dollars for the Aneros brand and getting close to nothing as advertised, I was given no way to return the product. Sure, there is the other famous saying "a sucker is born every five minutes", but I believe the Aneros staff needs to not adapt this saying. In fact, how can you advertise that a product has no limit to when it can or cannot start working, yet only offer a small window to return it? In my mind thats theft and in no ways shows that support and discussion that was trying to be achieved when creating this forum. In regards to my own personal struggles with the product, how can you charge a lot ofor a product, take people money alongside a false hope, and in the end claim that you offer a support system, but are not even willing to respond to customers beyond the fact that they cant reach a super o? The process becomes even more lifeless when you are more concerned with shelling out new product than you are interacting with customers and perfecting those already purchased. I was the fool, so thats where I drew the line. However, there is a different kind of fool. That is where Helixer comes in. Here was a guy, just like everyone else, who may or may not have been happy with the Aneros product. Sure, he might have had a very bitter opinion on matters. To be honest, I can even remember him taking a few digs at me. However, when you open the door to discussion, you get many different personalities from many different cultures. This leads us to ask two questions. For one, was Helixer right? I might think no. You might think no. But that doesnt mean any of us have that authority to label someone elses opinion. From my experiences with forums, members dont respond well to lifeless warnings from staff that are only involved when giving a warning or trying to make a sale. And more importantly, they usually dont respond well to those members who act like they are staff, but really have no authority aside from the fact that they have been members for years. If we are going to ban members for personal opinions, then members should be banned for having an attitude that their opinions are worth more than users that might be new to the product. The second questions would be, aside from the already disastrous marketing tactics of the company, do you not worry about losing customers because of your actions? I cant speak for Helixer, but if I was banned from a product forum for having an unpopular opinion, chances are I am no longer going to buy or promote that company product. Sure, Helixer could have very well been a bad guy that wanted to stir up trouble. However, he could have also been an enthusiastic product user that was having some issues with the product (or personal issues) that could have been solved by support actually taking stock in its users. Its a very commendable thing to want to take product innovations a step further and interact, but the truth is, you cant half ass it. You have lost Helixer. And you have basically lost me unless there is a quick and easy why I can pick up on sensations that are advertised. How many others have been lost? More importantly, how many others are you willing to loose? Or does that no longer matter, just as long as people are spending a good 100 bucks a pop for a product that is risky if it will work? I say all this not to start trouble, but instead to be critical of a dragged out process people have been strung along with for a long time.

05/21/2011 12:12 am

Hi again Nat...

For the last time, this has nothing to do with the super o. I never once said that I wouldnt be satisfied until I reached that point. I just want consistent sessions with results. I want to know that on average the product works the majority of the time, which from my bit over 3 years experience, it does not. Being a gay male that is already in tune with who he is, I was aware of these advances long before I came across Aneros. They are not stumbling across anything new here besides a device to make them more mainstream.

To you it might be good enough to just get help from some forum members. However, I could have asked for help on this forum or others for no charge at all. So in reality, while people here try to give a helping hand, you have to remove that from the sale. The sale is about nothing more or less than the product itself. Either way, let me ask you this : if you got all this help that you felt was worth the $70 per model and received no results, would you still think it was worth it? Again, you like Billy are coming from an approach of a user that has had some success. Therefore, it is very reasonable that you are going to think the product works. All I can say is, try to put yourself in my shoes.

With all due respect to you, your financial situation might be a lot different than mine. So the fact that you would be wiling to spend all this money and not care if it was a waste is your perspective. However, some of us highly consider the money that we spend. If it was one model, I might be able to just walk away, but 4 I need some closure or success. This is a bit over $300 if you consider taxes and the money being spent on tube over the years. None of this can even make up for the hours spent over the years on the forum, in the chats, and in sessions. So please, if you have no problem throwing away $300 or so, I would be willing to set up a pay Pal account, then just blindly send me the money (btw, Im being sarcastic).

All Aneros seems to be is that you pay a lot of money for a piece of plastic and the piece of mind that it is 50 / 50 that you might be able to get the product to work.

Emphasis added by artform.

Nat you are an articulate man and we have chatted on and off over the years you cite. I have suggested that there can be attitudinal and emotional background that can inhibit success with aneros. Again, it seems to me that your paragraphs above demonstrate an attitudinal posture that may have an emotional component that expects and demands that "the product" deliver "performance" to you.

I believe that everything here makes it quite clear that this is about the possibility that this may help you open to your body/mind potential. Not mechanically on demand, but like any self-exploration discipline, by you engaging with the practice and seeing where your openness to it can let you expand into new levels of internal experience.

I too am very busy with my businesses and my family, and my community. Nevertheless, I value not only what my aneros models have enabled me to find within my body and my being, but also this extraordinary community of trust and honour amongst fellow explorers.

Again, all the best with your business ventures and the rest of your life.

artform

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