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05/26/2014 3:23 pm
Hello everyone,
I've been having some trouble with ordering some products. I placed two orders on friday, and while my bank account reflex the purchase, my aneros account shows that I have not made any purchases, nor did I receive any email with a tracking number. I think I have pretty much exhausted every avenue of contacting support except this one. I'd appreciate any feedback anyone can give me.
05/26/2014 10:52 pm
@Nintendude84, aneros is probably closed on weekends. I'm sure someone will be in contact with you shortly. Did you email support@aneros.com? Or you could try calling them on tues. Hope that helps.
05/27/2014 3:01 am
@Nintenddude84,was not Monday a public holiday in your part of the world?
05/27/2014 3:39 am
Hi Nintendude84,
We were closed over the weekend and today for Memorial Day - we will be processing orders received on Friday tomorrow. If you don't have an acknowledgement by the afternoon tomorrow give us a call.
thanks,
-Aneros Support
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