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I dont get an answer from support

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 Johni85
(@johni85)
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Joined: 8 years ago
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04/29/2010 1:05 pm  

I have sent several emails to support to get a tracking number on my recent order, but i have'nt got any answer. My package is probably delayed because of the air traffic problems in europe, and I need to know where it is. What can i do?



   
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B Mayfield
 B Mayfield
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04/30/2010 2:16 am  

Johni85,

Outside of email you can contact the manufacturer directly by phone, contact. Unlike a lot of other vendors out there, there are real office staff that answer the phone. I understand that this wouldn't be a local call for you, but you should have this addressed quickly.

BF Mayfield



   
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support
 support
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04/30/2010 3:17 am  

Hi Johni85,

We apologize that you haven't gotten a response back from us yet. We get a *ton* of junk mail so it's possible our customer service people missed your mails. We sent you a PM, please take a look.

Aneros Support



   
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