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04/20/2017 2:26 pm
I was using the Aneros Vice and I was in a position where apparently I pushed down too hard on the button on accident for a few seconds. Now, the vibrator won't turn off unless I unscrew the bottom and when I screw it back on, it automatically turns on. The worst part is (I could deal if it wasn't for this) I can't change any of the settings. It is stuck on the first, lowest setting. Is there anyway to fix this? Could I buy just the vibrator instead of the whole setup? Please help!!!
04/20/2017 10:45 pm
Is there anyway to fix this? Could I buy just the vibrator instead of the whole setup? Please help!!!
First, if you bought your Vice through the Aneros website the Muze (vibrating element) may be covered under warranty. Second, I would recommend you contact @aneros.com">Support@aneros.com to see what service they can provide for you. Third, you can buy the Muze separately but that's an expensive replacement. Fourth, you may be able to fix this yourself. try removing the button/cap and battery and gently tapping the Muze on a solid surface a few times, then using some WD40, try working with the button a bit to make sure it is operating freely, clean everything off, reassemble and test it out. hopefully that may work. Good luck!
Good Vibes to You ! 
04/21/2017 9:35 am
Sounds like the button got a little off centre and then got mechanically stuck. Per rumel's suggestion, explore aneros support first. Then let us know how everything turns out.
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