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Courteous and Helpful Response From Support


(@calibre)
Member Adventurer
Joined: 8 years ago
Posts: 60
Topic starter  

A note to all awaiting a response from support.

I contacted support via email.
I received a response within a couple of days. The response was courteous and extremely helpful.

As B Mayfield has written they are probably extremely busy, they will reply ASAP.



   
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(@calibre)
Member Adventurer
Joined: 8 years ago
Posts: 60
Topic starter  

Just a note to add that the Aneros team again answered my latest email within 24 hours and are extremely helpful.
Thanks again to the Aneros (HIH) team for the superb products and excellent forum.



   
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support
(@support)
Reputable Member Customer
Joined: 8 years ago
Posts: 267
 

Calibre and others:

Thank you for your patience and confidence. We very much appreciate all of your input.

To all who may not receive responses immediately, we apologize, but please remeber that we do receive a lot of email and things can sometimes be misdirected or trashed - especially when the email has no subject line or the email address looks suspiciously non-human.

Another note: We try to keep up with the forum, but specific requests or questions should be sent directly to the company at @aneros.com">support@aneros.com. Otherwise, we respect the wisdom and variety of advice submitted by all, as everyone's experience may vary.

Thanks to all!!

@aneros.com">support@aneros.com



   
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