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Aneros login problems

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 BigGlansDC
(@bigglansdc)
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04/07/2019 4:19 pm  

Hi guys,

Until this afternoon, I was able to login to my Aneros account with my old password and Aneros handle, BigGlansDC, without any problem. Now I have tried to reset my password, but keep getting Password Reset Confirmation using my e-mail address, but no link to reset my password. What gives??? Is this snafu being created by the apparently new McAfee Secure software? Hence right now I cannot log into my Aneros blog until this is resolved.

Thank you.



   
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 somebody
(@somebody)
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04/07/2019 4:45 pm  

@BigGlansDC I just went and checked mine, I also can't log in to edit or add to my blog. Must me something on their end.



   
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 BigGlansDC
(@bigglansdc)
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04/07/2019 4:48 pm  

Thank you, @somebody. Perhaps other Aneros bloggers are having the same problem.

Update at 7:48 p.m. EDT, I sent Aneros Support detailing my login problems and hope to hear from them soon.



   
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 goldenboy
(@goldenboy)
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04/08/2019 7:58 am  

Guys - I'm in the same boat too! Just noticed that I can't post to my blog either! @BigGlansDC Please keep us posted on your inquiry results, thanks!



   
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SOwithoutAneros
 SOwithoutAneros
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04/08/2019 9:16 am  

Same here, just tried to log in to the blogs section, page only restarts with blank input fields.



   
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Ggringo
 Ggringo
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04/08/2019 9:54 am  

Ditto here



   
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 BigGlansDC
(@bigglansdc)
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04/08/2019 12:47 pm  

Hi guys,

I received this message from Aneros Support about an hour ago:

"We are aware there is a sitewide error that is causing trouble with ordering, forum, and chat functionality.

"Our IT is working diligently to have the matter resolved as soon as possible."

A few minutes ago I was able to log into my Aneros blog and Aneros chat.



   
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 goldenboy
(@goldenboy)
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04/08/2019 1:58 pm  

@BigGlansDC Thanks for helping getting us back online!



   
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SOwithoutAneros
 SOwithoutAneros
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04/08/2019 4:34 pm  

Indeed, the problem seems to be solved. Thanks for caring.



   
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