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Progress on blog section restoration ; chat still unavailable


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(@bigglansdc)
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Hi guys,

This morning in the 7 o'clock hour EDT, I noticed that access to the blog section had been restored. However you cannot log into it even with a registered account. Aneros chat was still unavailable. This evening at 7 p.m. EDT this situation remains as it was this morning. Have other guys have encountered all this? Nevertheless it is gratifying that some progress has been made. I hope very soon to read @goldenboy's blog entry entitled "Oh, Jock!" and to respond to it.


   
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(@goldenboy)
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@BigGlansDC I can "see" the blog entries but I can't login to create a new blog post. At least some progress has been made.


   
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(@bigglansdc)
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@goldenboy, see our latest effort to resolve this effort:

https://community.aneros.com/community/privatemessage/view/164307?folderid=1082


   
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(@goldenboy)
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@BigGlansDC I am unable to compose a new blog. Only one time this afternoon did I see "compose a new blog" tab. Now, it is not there. Frustrating!


   
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(@bigglansdc)
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@goldenboy, I encourage you to work with Aneros Support. You may have to create a new account so that Aneros Support can update the PHP so you can regain access to the Aneros blog section. That is what I am doing.


   
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(@bigglansdc)
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Guys,

I hate to resurrect or bump up this thread about Aneros blog inaccessibility. But how are you all doing? Do many of you now have accessibility to the Aneros blog section and to post blog posts there? It seems that @goldenboy and I are still shut out. We are prolific bloggers and this being shut out is now a mighty imposition!!!


   
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(@bigglansdc)
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Joined: 7 years ago
Posts: 1705
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I just sent this message to Aneros Support:

"Dear ladies and gentlemen of Aneros Support,

"When do you expect to have all these issues with the Aneros blog section cleared up, today Friday June 21, Saturday June 22, Sunday 23, when???

"I have been shut out of the blog section for a week and I am losing patience."


   
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(@spunkcomet)
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How does one send a message to Aneros Support?


   
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(@bigglansdc)
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@spunkcomet, the e-mail to send a message to Aneros Support is: @aneros.com">support@aneros.com


   
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(@bigglansdc)
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I received this latest update two hours ago today from Aneros Support on the state of the Aneros blog section:

"We are terribly sorry for the inconvenience and understand your frustration.

"We know this platform error is affecting a multitude of our bloggers and the content advisors.

"Please be aware our team is working diligently to correct the issues plaguing our blogs. However, it appears the repair is going to take a bit more time then our IT team and developers originally thought.

"Again we are sorry for any troubles this may cause and thank you for your continued support during this time."


   
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(@bigglansdc)
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Still shut of Aneros blog section Sunday night June 23 at 7:30 p.m. Copies to @goldenboy, @GGringo, @rumel, @fred27, etc. The waiting for me may stretch off into the distant future.


   
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(@bigglansdc)
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Posts: 1705
Topic starter  

Hi guys,

It is now just past 5 p.m. EDT with both Aneros Blog section and Aneros chat still unavailable. Has anybody heard any new information from Aneros Support as to when these parts of our site will come back into operation again?

Copies to @goldenboy, @GGringo, @rumel, @fred27, @spunkcomet .


   
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(@bigglansdc)
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Joined: 7 years ago
Posts: 1705
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Hi guys, I am bumping this thread up with my latest e-mail to Aneros Support this morning:

"Ladies and gentlemen of Aneros Support,

"I, along many others on Aneros Community are hoping for the Aneros blog section and Aneros chat to come back soon. We understand that serious computer glitches do happen, but could you please give us an update soon?"

I had a great twenty minute session with Helix Syn Classic in the standing position this morning. Here's hoping for the best.


   
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Ggringo
(@ggringo)
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I just entered a blog message successfully. Check to see if it works for you.


   
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(@bigglansdc)
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Posts: 1705
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@GGringo, I just entered a blog entry and responded to your blog entry today. However Aneros chat is still unavailable.


   
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