Aneros login proble...
 
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Aneros login problems


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(@bigglansdc)
Member Adventurer
Joined: 7 years ago
Posts: 1705
Topic starter  

Hi guys,

Until this afternoon, I was able to login to my Aneros account with my old password and Aneros handle, BigGlansDC, without any problem. Now I have tried to reset my password, but keep getting Password Reset Confirmation using my e-mail address, but no link to reset my password. What gives??? Is this snafu being created by the apparently new McAfee Secure software? Hence right now I cannot log into my Aneros blog until this is resolved.

Thank you.


   
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(@somebody)
Member Adventurer
Joined: 5 years ago
Posts: 173
 

@BigGlansDC I just went and checked mine, I also can't log in to edit or add to my blog. Must me something on their end.


   
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(@bigglansdc)
Member Adventurer
Joined: 7 years ago
Posts: 1705
Topic starter  

Thank you, @somebody. Perhaps other Aneros bloggers are having the same problem.

Update at 7:48 p.m. EDT, I sent Aneros Support detailing my login problems and hope to hear from them soon.


   
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(@goldenboy)
Noble Member Customer
Joined: 7 years ago
Posts: 936
 

Guys - I'm in the same boat too! Just noticed that I can't post to my blog either! @BigGlansDC Please keep us posted on your inquiry results, thanks!


   
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SOwithoutAneros
(@sowithoutaneros)
Member Adventurer
Joined: 8 years ago
Posts: 1334
 

Same here, just tried to log in to the blogs section, page only restarts with blank input fields.


   
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Ggringo
(@ggringo)
Member Adventurer
Joined: 9 years ago
Posts: 963
 

Ditto here


   
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(@bigglansdc)
Member Adventurer
Joined: 7 years ago
Posts: 1705
Topic starter  

Hi guys,

I received this message from Aneros Support about an hour ago:

"We are aware there is a sitewide error that is causing trouble with ordering, forum, and chat functionality.

"Our IT is working diligently to have the matter resolved as soon as possible."

A few minutes ago I was able to log into my Aneros blog and Aneros chat.


   
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(@goldenboy)
Noble Member Customer
Joined: 7 years ago
Posts: 936
 

@BigGlansDC Thanks for helping getting us back online!


   
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SOwithoutAneros
(@sowithoutaneros)
Member Adventurer
Joined: 8 years ago
Posts: 1334
 

Indeed, the problem seems to be solved. Thanks for caring.


   
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