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Surface irregularities on my Helix


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(@darkorb)
Member Adventurer
Joined: 6 years ago
Posts: 105
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Hey,

Is it normal that i can feel some surface irregularities on my helix? I use it already for some months but since a few weeks i can feel something like a slight groove or scratch when i touch it. I was treating it with care everytime so i can´t see how there can be grooves or scratches. Is this normal? When it´s not normal, is it possible that amazon.com replace it with a new one even it´s a hygiene article?


   
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(@yankeecowboy)
Reputable Member Customer
Joined: 6 years ago
Posts: 289
 

Is the scratch along the central vertical line of the tool. Might be the center molding line. Or if to u are cleaning it with bleach I have heard it can damage the plastic wi th prolonged exposure at high concentration. Some people here have used ultra fine grain sandpaper to remedy this. Like for smoothing out fiberglass on boats. Think it was like 3000 grain or something. Assuming you are talking classic.
But my peridise set has a vertical groove in it where the pressing seems like it was slightly off. Has not affected the performance. So can be normal but I don't think amazon will work to replace it but tell you to call the manufacturer.


   
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 rook
(@rook)
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Joined: 6 years ago
Posts: 2026
 

My first Helix-c was remarkably free of molding 'anomalies.' I misplaced that tool about a year ago and bought another Helix-c which had the mid-line 'scratch' described by @yankeecowboy.

Rather than return the tool, I found it easiest and quickest to just smooth out the plastic, first using 600 grit paper followed by a finish polishing with 'crocus cloth.'

As with polishing brass uniform accessories, this action multitasks well with a movie on TV. I've also used a jeweler's rouge cloth or automobile polishing compound for this final finish. I follow that with a good scrub to remove the residual abrasive from any surface imperfections that remain.


   
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