Hi,
I'm Moteki.
I post here, because there is no reply from support email.
I ordered Aneros that will deliver to Japan I live in.
When ordering, I choose a shipping method "International Global Express ($29.95)".
And then, I recieved email.
Contents are,
>Your order: XXXXX
>Your order #XXXXX has shipped and the tracking information is below. Thank you for your business!
>Shipped on 11/19/2012 using USPS International First: XXXXXXXXXXXXX
XXXX(13 digits) is linked to USPS web site.
I clicked that link.
Viewed this,
>Service: First-Class Mail International
fmm, I searched USPS's service.
https://www.usps.com/send/service-chart.htm?#2
First-Class Mail International
Price for this service is $0.85 and from.
I paid $29.95 😉
$29.95 service is "Express Mail International", I thought.
I wonder that "International Global Express" and "First-Class Mail International" are same services? (I can't think so that.)
How can I do for this question (or problem)?
I have not yet received luggage and not got reply from support email...
Thanks
Today is "Thanksgiving" in the US, and most people in the US are away from work and spending time with their families, that may explain why you have not received a reply today.